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Welcome to Ho‘oulu Notary & Apostille Concierge, a division of The Ho‘oulu Collective, LLC.

By booking an appointment or requesting services through our website, email, or phone, you agree to the following Terms & Conditions.

 

 

 

1. General Information

 

 

Ho‘oulu Notary & Apostille Concierge provides mobile and remote notarial services, as well as apostille coordination for properly executed and notarized documents.

All services are handled with professionalism, confidentiality, and care. We are not attorneys and do not provide legal advice, document preparation, or interpretation of documents.

 

 

 

2. Appointments & Service Area

 

 

Mobile appointments are available throughout the Las Vegas Valley and surrounding areas. Travel fees may apply for locations outside our standard service radius.

Remote Online Notary (RON) services will be available once our Nevada e-commission is approved.

Apostille coordination services are available for clients nationwide.

 

 

 

3. Payments & Fees

 

 

All appointments must be paid in full to confirm your booking.

Quotes provided include standard notarization fees, travel or convenience fees (if applicable), and any additional costs for after-hours or expedited service.

Additional charges for extra signatures, documents, or courier services will be invoiced separately and must be paid prior to release of final documents.

 

Accepted forms of payment include credit/debit card, ACH transfer, or other methods specified at the time of booking.

 

 

 

4. Cancellations & Rescheduling

 

 

We understand that plans change. You may reschedule or cancel your appointment by emailing notary@hooulucollective.com.

 

• Cancellations made 24 hours or more before your appointment may be refunded in full.

• Cancellations made with less than 24 hours’ notice may incur a service fee of up to the full appointment amount.

• No-shows (client not present within 15 minutes of the scheduled time) are non-refundable.

• If the notary is unable to complete the appointment due to client error (missing ID, unsigned documents, etc.), the fee is non-refundable but may be applied toward a rescheduled appointment at our discretion.

 

 

 

 

5. Identification Requirements

 

 

All signers must present a valid government-issued photo ID at the time of notarization.

Acceptable forms include a state driver’s license, state ID card, U.S. passport, or other government-issued identification compliant with Nevada notary laws.

 

 

 

6. Privacy & Confidentiality

 

 

Your privacy matters. All documents and client information are handled in accordance with Nevada notary law and industry best practices.

We do not share, sell, or disclose personal information to any third party, except as required by law or for the completion of an apostille or courier request.

Records are stored securely for the duration required by state regulation.

 

 

 

7. Apostille Coordination Disclaimer

 

 

Ho‘oulu Notary & Apostille Concierge coordinates the apostille process through authorized state and federal agencies.

We do not issue apostilles directly, but manage the submission, tracking, and return of documents on your behalf.

All documents must be properly executed and notarized prior to apostille processing.

 

 

 

8. Service Limitations

 

 

We reserve the right to decline or discontinue service if:

 

• The signer cannot present acceptable identification,

• The signer appears unwilling, coerced, or unable to understand the transaction, or

• The document does not meet state notarization requirements.

 

 

In such cases, any prepaid amount may be refunded or applied toward future service at our discretion.

 

 

 

9. Liability

 

 

While every effort is made to ensure accuracy and timeliness, Ho‘oulu Notary & Apostille Concierge and The Ho‘oulu Collective, LLC are not liable for any indirect, incidental, or consequential damages resulting from delays, courier issues, or rejections by third-party agencies.

 

 

 

10. Governing Law

 

 

These Terms & Conditions are governed by the laws of the State of Nevada.

By engaging our services, you agree that any disputes will be handled in the appropriate Nevada jurisdiction.

 

 

 

🌿 Mahalo for choosing Ho‘oulu Notary & Apostille Concierge.

 

 

Our mission is to make every signing experience simple, secure, and handled with care.

 

If you have questions about these terms or our services, please contact us at notary@hooulucollective.com.